VPS 启动不了了， Support 说是 hypervisor 文件系统问题，数据都丢了，真是欲哭无泪啊

以下是 support 回复我的

Reply From Jcolyer (Support Team )Today at 1:52 PM
Hi there

Our Platform Engineers have been attempting to recover your droplet's data due to a filesystem issue impacting the hypervisor your droplet is on. We have retained your Droplet's IP and Droplet ID for your use in the future.

While our hypervisors are all fully redundant with RAID arrays, we do not backup customer data (unless the user has opted for automated backups on their droplet ), for several reasons. One of the main factors being data privacy. For this reason, it's fully expected that each customer will maintain and manage their own backup solutions.

If you had a backup or snapshot you will be able to choose one of the following options:

Droplet Restore: This feature will allow you to retain your droplet password or SSH key credentials based on your latest image. Please visit the following link, select your snapshot and click Restore: https://cloud.digitalocean.com/droplets/1853663#actions-snapshots

Droplet Rebuild From Image: This feature will allow you to re-establish your droplet credentials. Please visit the following link, click on the Rebuild From Image button on the Cloud Control Panel then select your image: https://cloud.digitalocean.com/droplets/1853663#actions-destroy

If you did not have a backup or snapshot, we are sorry to let you know that we are not able to recover your data. Your droplet ’ s IP and ID have been retained and you will be able to use the rebuild function to rebuild your droplet from the base image.

We strive to meet expectations and I'm very sorry that we didn't in this case. We are extremely sorry for the inconvenience and understand that this is a very difficult situation to be in.

Please let us know if you have any further questions!

Best,
Jason C
DigitalOcean Platform Support