allen6699

试用亚马逊 AWS 信用卡被扣费!!!求助!!

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  •   allen6699 ·
    donghaikun · Apr 4, 2018 · 8740 views
    This topic created in 2980 days ago, the information mentioned may be changed or developed.

    怎么这么坑!!!
    求助各位 V 友该怎么办
    Supplement 1  ·  Apr 4, 2018
    最新进展:已经提交 case,客服已回复 账单应该是取消了,感谢大家

    邮件回复原文:

    Hello,

    This is Steven from billing and accounts.

    Thank you for your patience while we reviewed your case. After a detailed review, I ’ m pleased to inform you that we ’ ve approved a billing adjustment of 66.00 USD for charges on your April bill, which has been applied as a credit to your account. This credit will automatically apply towards this month ’ s usage and can be referenced in your Account and Billing Console here:

    https://console.aws.amazon.com/billing/home#/credits.

    We also approved a billing adjustment of 280.97 USD for you March bill which has been waived in full. This means the invoice 130802056 will no longer be considered outstanding.

    To avoid unexpected charges in the future, please make sure to monitor your usage periodically and let us know if you have any questions regarding the billing aspects of our services. A few recommendations include: CloudWatch billing alerts and alarms, budgets, and CloudTrail. For more information on these services and their features, please review the documentation links below:

    https://aws.amazon.com/cloudtrail/getting-started/
    http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/using-cloudwatch.html
    http://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/budgets-managing-costs.html

    I hope this helps. Have a nice day!

    Best regards,

    Steven S.
    Amazon Web Services
    14 replies    2018-04-04 15:36:03 +08:00
    shiji
        1
    shiji  
       Apr 4, 2018
    这很显然超过免费适用范围了。。免费试用的那个是 micro。 就是你 40 小时的那个。
    squid157
        2
    squid157  
       Apr 4, 2018 via iPad
    $1 之类的是预授权,如果扣款了那就是用量超了。
    vertion
        3
    vertion  
       Apr 4, 2018



    对比一下账单你就知道哪里出了问题了
    Livid
        4
    Livid  
    MOD
    PRO
       Apr 4, 2018
    账单里面有一台 db.m4.xlarge
    zhenjiachen
        5
    zhenjiachen  
       Apr 4, 2018 via iPhone
    aws 我把信用卡都删掉了,居然还能扣款
    ucun
        6
    ucun  
       Apr 4, 2018   ❤️ 1
    看到免费两字就 XJB 造
    3IOhG7M0knRu5UlC
        7
    3IOhG7M0knRu5UlC  
       Apr 4, 2018 via Android
    真是受不了,能不能严谨一点
    tadtung
        8
    tadtung  
       Apr 4, 2018 via Android
    你开的不是免费的,自然有账单了。你开了两台一台免费,一台收费的 200 多小时。
    另外 aws 免费的只有最低配置的。

    还有用自己信用卡开?你这心真大,我也只敢用虚拟卡。
    可以联系一下他们,说明情况看看能不能减免,免可能性不大,不过 aws 还是不错的,说清楚,应该能减不少。
    msg7086
        9
    msg7086  
       Apr 4, 2018   ❤️ 1
    @zhenjiachen 肯定可以的。扣款与信用卡是否在账号下无关。

    @allen6699 按以下步骤操作:
    1. 删掉账号下所有的机器
    2. 开个工单,用英语礼貌地描述下列内容
    > 我原本想试用 AWS
    > 我不熟悉 AWS,不小心开了收费的服务,我也没有使用这些服务
    > 我想问问能否退款,我会注销 AWS 账号
    3. 耐心等客服回复
    4. 耐心等钱退到信用卡
    ThunderMonkey
        10
    ThunderMonkey  
       Apr 4, 2018
    论英语的重要性
    zhengxiaowai
        11
    zhengxiaowai  
       Apr 4, 2018
    AWS 很好说话,基本都会退
    nyaruko
        12
    nyaruko  
       Apr 4, 2018
    找客服。好好跟他说明,你不清楚免费服务是哪些,然后开了收费的服务,被扣费了,能不能把钱要回来,
    保证以后不会再出类似的问题,就好了。
    testcaoy7
        13
    testcaoy7  
       Apr 4, 2018 via Android
    是你自己没搞清楚,怪不得 AWS
    yimaneilicj
        14
    yimaneilicj  
       Apr 4, 2018
    提交工单,把遇到的问题详细的描述出来。
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