DigitalOcean Trust & Safety Team <[email protected]>; 8:35 PM (12 hours ago)
to me
Hello,
Thank you for the information you have provided thus far.
To help us verify your identity, we request that you please take a picture of a piece of governmental issued ID (like a passport, drivers license, or military ID), along with a photo of you holding it up to the side of your face. Please make sure you include both pictures.
Once you have the picture, you can simply attach the files to the ticket, or reply to the email generated by this ticket with the files uploaded as an attachment.
We conduct this manual review to ensure the safety and security of our platform and to prevent cases of credit card fraud or identity theft. We apologize for the inconvenience and hope you understand why we have this process.
Sincerely,
Trust & Safety
DigitalOcean
to me
Hello,
Thank you for the information you have provided thus far.
To help us verify your identity, we request that you please take a picture of a piece of governmental issued ID (like a passport, drivers license, or military ID), along with a photo of you holding it up to the side of your face. Please make sure you include both pictures.
Once you have the picture, you can simply attach the files to the ticket, or reply to the email generated by this ticket with the files uploaded as an attachment.
We conduct this manual review to ensure the safety and security of our platform and to prevent cases of credit card fraud or identity theft. We apologize for the inconvenience and hope you understand why we have this process.
Sincerely,
Trust & Safety
DigitalOcean
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