我给他们发了一个Ticket：
“
Hello, I bought this vps one hour ago, and test it, it's very unstable to visit it in China, the speed very slow. I would like to cancel it and refund, thank you.
”
他们这样回复我的：
“
Hello,
Please kindly submit a new ticket from your account @ bandwagonhost.com.
Thank you.
”
这意思是让我重新发一个Ticket吗？还是直接在my service里面Requesting Cancellation就可以了？
“
Hello, I bought this vps one hour ago, and test it, it's very unstable to visit it in China, the speed very slow. I would like to cancel it and refund, thank you.
”
他们这样回复我的：
“
Hello,
Please kindly submit a new ticket from your account @ bandwagonhost.com.
Thank you.
”
这意思是让我重新发一个Ticket吗？还是直接在my service里面Requesting Cancellation就可以了？
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