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gakuen
V2EX  ›  问与答

如何使用 Windbg 排查出 Win10 蓝屏原因?

  •  
  •   gakuen · 2019-04-26 14:17:09 +08:00 · 2759 次点击
    这是一个创建于 2029 天前的主题,其中的信息可能已经有所发展或是发生改变。

    最近经常蓝屏,蓝屏代码每次都一样,但是又不怎么会用 Windbg。

    求大神指教一下如何使用 Windbg。

    顺便附上 DMP 文件:

    链接: https://pan.baidu.com/s/1k0MyWlv-cmdes7Bm7I2Viw

    提取码:53c9

    在顺便贴点 DMP 信息:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff8015eddfbae, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: fffff8015eddfbae, address which referenced memory
    
    TRAP_FRAME:  ffffb78a58ba9450 -- (.trap 0xffffb78a58ba9450)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000334000 rbx=0000000000000000 rcx=00000000c0000100
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8015eddfbae rsp=ffffb78a58ba95e0 rbp=000024edbd9bbfff
     r8=ffffb98be2cc3080  r9=0000000000000002 r10=0000000100000092
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    fffff801`5eddfbae ??              ???
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80118ddd869 to fffff80118dcc130
    
    FAILED_INSTRUCTION_ADDRESS: 
    +0
    fffff801`5eddfbae ??              ???
    
    STACK_TEXT:  
    ffffb78a`58ba9308 fffff801`18ddd869 : 00000000`0000000a fffff801`5eddfbae 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    ffffb78a`58ba9310 fffff801`18dd9c8e : 000024ed`bd9bbfff ffffb78a`58ba9600 ffffb98b`00000001 ffffb98b`00000000 : nt!KiBugCheckDispatch+0x69
    ffffb78a`58ba9450 fffff801`5eddfbae : 000024ed`bd9bbfff 00000000`00000000 fffff801`00000001 ffffa700`00000000 : nt!KiPageFault+0x44e
    ffffb78a`58ba95e0 000024ed`bd9bbfff : 00000000`00000000 fffff801`00000001 ffffa700`00000000 fffff801`18c1b000 : 0xfffff801`5eddfbae
    ffffb78a`58ba95e8 00000000`00000000 : fffff801`00000001 ffffa700`00000000 fffff801`18c1b000 00000000`00000000 : 0x000024ed`bd9bbfff
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  bf99962f16aee8a6a536cfcc5454c0cd4db15ac9
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  2053c9cd60dcbe7f477419e6aee8664b1711298a
    
    THREAD_SHA1_HASH_MOD:  2a7ca9d3ab5386d53fea7498e1d81b9c4a4c036b
    
    FOLLOWUP_IP: 
    nt!KiPageFault+44e
    fffff801`18dd9c8e 33c0            xor     eax,eax
    
    FAULT_INSTR_CODE:  ffb0c033
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiPageFault+44e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    6 条回复    2019-04-28 14:25:55 +08:00
    q9339
        1
    q9339  
       2019-04-26 14:23:57 +08:00
    下雨 跳闸,win10 蓝屏 无法进入桌面。。 只能重装吗?
    xomix
        2
    xomix  
       2019-04-26 14:45:36 +08:00
    kuichieh
        3
    kuichieh  
       2019-04-26 15:34:35 +08:00
    貌似 steam 和驱动的问题?
    我的方法是设置 symbol search path 为 srv*d:\xxx*https://msdl.microsoft.com/download/symbols => open crash dump => !analyze -v


    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

    DUMP_TYPE: 2

    BUGCHECK_P1: fffff8015eddfbae

    BUGCHECK_P2: 2

    BUGCHECK_P3: 8

    BUGCHECK_P4: fffff8015eddfbae

    READ_ADDRESS: fffff8011915e390: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    fffff8015eddfbae

    CURRENT_IRQL: 2

    FAULTING_IP:
    +0
    fffff801`5eddfbae ?? ???

    CPU_COUNT: c

    CPU_MHZ: c78

    CPU_VENDOR: GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 9e

    CPU_STEPPING: a

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: AV

    PROCESS_NAME: Steam.exe
    ashong
        4
    ashong  
       2019-04-26 16:04:01 +08:00
    以前经历过类似问题, 看看是不是某个 usb 外设导致的, 另外就是磁盘损坏导致 pagefile 受损, 试试检查磁盘并修复,禁用 pagefile 试试
    yksoft1ex
        5
    yksoft1ex  
       2019-04-26 16:43:29 +08:00
    记得如果是第三方驱动挂了,用 BlueScreenView 这个小工具就能看到 stack 里面的模块名。
    gakuen
        6
    gakuen  
    OP
       2019-04-28 14:25:55 +08:00
    @kuichieh 应该不是 steam 问题,其它几次蓝屏,触发程序都不是同一个。
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