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原价 出 250g samsung msata， 美亚直邮发货了，取消订单只能点 return or replace items 么？不能直接取消订单或者拒收么？
Rorysky · 2015-12-03 15:28:06 +08:00 · 643 次点击这是一个创建于 3281 天前的主题，其中的信息可能已经有所发展或是发生改变。
黑五多拍了两个 msata ，想取消订单，似乎已经准备要发货了，只能点 return or replace items ，等寄到国内，然后再寄回给他，看到还要 打印标签什么的，比较麻烦，周期也长...
求指导
其实是想出 这两个 msata ，到手不拆封， 250g samsung msata 有 v 友收么？
大概 12月7号到货。
求指导
其实是想出 这两个 msata ，到手不拆封， 250g samsung msata 有 v 友收么？
大概 12月7号到货。
第 1 条附言 · 2015-12-03 16:11:46 +08:00
不出了，问了客服表示可以拒收
Me: Can I just refuse the packages?
Chetan: Yes, XXXX. I was about to come to this point. Also, there is another option which can save your time.
Yes. You can do that. But I would prefer you to do that when Custom people will contact you about the Citizen Id for the Custom clearance process.
Me: Ok, I will
Chetan: Or You can contact Apex carrier service at (86) 400-086-1756 and submit a request for refusal. That way the item will be stopped wherever it is and returned back to Amazon.
And as soon as it returned back to us, we will issue you a full refund.
You'll be notified about each steps via email. So there is nothing to worry.
Me: It is much easier compared to return steps, thank you for solving my problems!
Chetan: You are welcome, XXXX. I feel that it is my job to make our customer's experience on amazon easier, friendly and hassle free.
I hope I was able to make you smile today.
Me: so when the items enter in the clearance process, the Apex will email me?
Chetan: Yes, Wayne_hsu.
They will contact you via phone or by Email.
You can submit the refusal request on any of the mode of contact.
Me: Can I just refuse the packages?
Chetan: Yes, XXXX. I was about to come to this point. Also, there is another option which can save your time.
Yes. You can do that. But I would prefer you to do that when Custom people will contact you about the Citizen Id for the Custom clearance process.
Me: Ok, I will
Chetan: Or You can contact Apex carrier service at (86) 400-086-1756 and submit a request for refusal. That way the item will be stopped wherever it is and returned back to Amazon.
And as soon as it returned back to us, we will issue you a full refund.
You'll be notified about each steps via email. So there is nothing to worry.
Me: It is much easier compared to return steps, thank you for solving my problems!
Chetan: You are welcome, XXXX. I feel that it is my job to make our customer's experience on amazon easier, friendly and hassle free.
I hope I was able to make you smile today.
Me: so when the items enter in the clearance process, the Apex will email me?
Chetan: Yes, Wayne_hsu.
They will contact you via phone or by Email.
You can submit the refusal request on any of the mode of contact.
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Rorysky OP 好吧找到了
If your order shipped directly from Amazon.com and cannot be modified, you may refuse the package or return it using our Online Returns Center . |
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wormcy 2015-12-03 16:15:22 +08:00 via Android
目测打码没打全
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StYu 2015-12-03 16:19:11 +08:00
记得说可以不给那个订单上传清关信息，这样那个订单会一直保留在易客满（如果你选的是标准快递）的库房中。 21 天后会自动退回亚马逊库房。
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Rorysky OP |
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0x61 2015-12-03 20:01:01 +08:00
都没说重点，多少钱啊
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Rorysky OP |
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