根据一些资料,随手整理了和归纳了一些概念。。。 路过放出一点点儿。。。
Governance IT
IT governance must address: Decision making, Accountability, and Implementation
Lack of IT governance is considered the key reason for many issues facing IT industry
Several methodologies for IT governance: Information Technology and Infrastructure Library (ITIL), Information Communication and Technology Infrastructure Management (ICTIM), and Control Objectives for Information and related Technology (COBIT)
IT Infrastructure Library (ITIL)
Most popular approaches to managing IT services
Provide the cornerstone for IT governance
Best practices observed in the IT industry
Consist of processes for task management in an IT department
A business driven approach to managing IT
Best practices manage the IT services in an organization
The two main areas of IT Service management are: Service delivery, and Service support
ICT Infrastructure Management (ICTIM)
Best practices for information and communications technology (ICT): Design and planning, Deployment management, Operations management, and Technical support
Typically used in conjunction with ITIL
Control Objectives for Information and Related Technology (COBIT)
Provide key operational indicators to identify how well an IT organization is controlling key elements
Identifies a comprehensive set of operational indicators
Governance models justification
Governance Models
1. Sole governance
2. Local governance
3. Intermediary governance
4. Federated governance
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